Terms of Business
Payment can be made by cheque, credit/debit card or BACS and must be received at least 14 working days prior to the start of the course.
In the event of late payment we reserve the right to charge interest at the rate of 2% above base under the Late Payment of Commercial Debts (Interest) Act 1998.
Substitutes and Transfers
Substitute delegates are always welcome without penalty up to, and including, the day of the course, but please telephone with the delegate’s name.
If it is necessary to make a transfer please telephone immediately and confirm the new date required. The option to transfer can only be used once and a charge will be made for transfers as follows:
15 - 28 days before the start date - 20% of the course fee
If you do need to cancel a course please telephone as soon as possible to minimise the charges, which will apply as follows:
15 – 28 days before the start date – 50% of the course fee
The prices quoted are guaranteed for the stated time period covered by this brochure. Thereafter they may be reviewed. Prices are subject to VAT.Changes to the programme
Our courses are constantly updated and improved and we may change the course content without prior notice. We reserve the right to cancel a course at any time without liability, in which circumstance delegates will be offered an alternative date, a credit note or a full refund.